Mastering Communication: The Key to Unlocking Business Success
In today’s fast-paced, interconnected world, effective communication isn’t just a soft skill—it’s a strategic advantage. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the groundbreaking new book by executive coach Molly Tschang and world-renowned leadership thinker Marshall Goldsmith, delivers a transformative blueprint for mastering this essential skill. With a compelling foreword by leadership legend Ken Blanchard and an inspiring epilogue by Alan Mulally, former CEO of Ford and Boeing, this book is a powerful guide for anyone looking to elevate their influence and impact through communication.
At its heart, Say It Skillfully is more than a guide to speaking well—it’s a call to connect deeply, listen actively, and lead with clarity. Whether you’re a CEO, manager, or team member, the book equips you with practical tools to conquer communication hurdles, foster collaboration, and drive meaningful outcomes.
A Practical Approach to Powerful Conversations
What sets Say It Skillfully apart is its focus on actionable strategies. Tschang and Goldsmith offer step-by-step guidance on how to navigate high-stakes conversations, overcome fear and hesitation, and express yourself with intention and empathy. The book teaches that impactful communication isn’t about saying more—it’s about saying what matters, in a way that builds trust and strengthens relationships.
Courageous Conversations as a Catalyst for Growth
One of the book’s core insights revolves around the importance of courageous conversations. Many professionals shy away from tough discussions, fearing conflict or rejection. Tschang and Goldsmith turn that fear on its head, demonstrating how to approach difficult topics with poise and clarity. These moments, they argue, are often where the most meaningful progress happens—both personally and organizationally.
Feedback as a Gift, Not a Threat
Another powerful theme is the art of giving and receiving feedback. Done right, feedback is a catalyst for development. The authors explore how to deliver insights with compassion and receive criticism without defensiveness. Their approach helps readers transform potentially uncomfortable exchanges into empowering, growth-oriented dialogues.
Building a Culture of Openness
Say It Skillfully also emphasizes the importance of creating environments where open communication is not just encouraged—it’s embedded in the culture. Leaders are shown how to foster psychological safety, where every team member feels seen, heard, and respected. The result? Stronger teams, smarter decisions, and greater organizational resilience.
Real-World Stories That Resonate
The book doesn’t just preach principles—it brings them to life. Through relatable scenarios, compelling examples, and reflective exercises, readers learn how to apply communication techniques in real-life business contexts. Whether it’s managing conflict, mentoring others, or leading change, the guidance is both relevant and immediately applicable.
Endorsements from Leadership Icons
The foreword by Ken Blanchard, co-author of The One Minute Manager, sets the tone for a meaningful journey into leadership communication. His insights underscore the profound connection between great leadership and great communication.
In the closing epilogue, Alan Mulally shares powerful stories from his time at the helm of Ford and Boeing, highlighting how clear, consistent, and compassionate communication helped steer these companies through some of their toughest chapters. His experiences reinforce the book’s central message: success is not only about vision—it’s about effectively communicating that vision.
A Must-Have Resource for Every Professional
Whether you’re seeking to build stronger teams, resolve conflicts, inspire others, or simply be heard, Say It Skillfully offers the tools and mindset to make it happen. It’s a masterclass in communication that empowers professionals at every level to speak with courage, listen with empathy, and lead with integrity.
Mark Your Calendar: May 20th
Releasing on May 20th in print, ebook, and audiobook formats, Say It Skillfully is poised to become an indispensable resource for anyone who wants to lead, collaborate, and succeed through the power of words. Get your copy today at Amazon.
Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy

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